Privacy Policy

At ExpertBiz LMS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our platform, or interact with our services.

By accessing or using ExpertBiz LMS, you acknowledge that you have read and understood this Privacy Policy.

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1. Information We Collect

We may collect information that you voluntarily provide when you use our website or services, including:

• Full name

• Email address

• Phone number

• Company or organization name

• Account and login information

• Billing and transaction information

• Course and learning activity

• Information submitted through contact or enquiry forms

• Any other information you choose to provide

We may also automatically collect certain technical information, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website usage and interaction data

• Date and time of access

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2. How We Use Your Information

We may use the information we collect to:

• Create and manage your account

• Provide and improve ExpertBiz LMS services

• Process transactions and subscriptions

• Deliver courses and learning services

• Communicate with you about your account or services

• Respond to enquiries and support requests

• Send important service notifications

• Personalize and improve your experience

• Understand platform usage and performance

• Detect and prevent fraud, misuse, or security threats

• Comply with applicable legal and regulatory requirements

We will only use your information for legitimate business purposes and in accordance with applicable laws.

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3. Cookies and Similar Technologies

ExpertBiz LMS may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember user preferences

• Maintain login sessions

• Understand website usage

• Analyze traffic and performance

• Improve our services

• Provide relevant communications

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

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4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business and provide our services. These may include providers responsible for:

• Payment processing

• Hosting and infrastructure

• Email and communication

• Analytics

• Customer support

• Security

• Other essential business services

These service providers may only access information necessary to perform their services and are expected to handle it appropriately.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of ExpertBiz LMS, our users, or others.

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5. Payment Information

Payments made through ExpertBiz LMS may be processed by third-party payment service providers.

We may not directly store complete payment card details on our systems. Payment information may be handled by the applicable payment provider according to its own privacy and security policies.

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6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Maintain business and transaction records

• Fulfill legal or regulatory obligations

• Resolve disputes

• Enforce agreements

• Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it where appropriate.

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8. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Object to certain processing activities

• Request restriction of processing where applicable

• Request a copy of certain personal information

To exercise applicable rights, please contact us using the details provided below.

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9. Children's Privacy

ExpertBiz LMS is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

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10. Third-Party Links

Our website or platform may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those services before providing them with your information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

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12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.